Course curriculum

  • 1

    Introduction

    • Welcome

    • Learning Objectives

    • Content Warning

    • Pre-Test
  • 2

    Conflict and Escalation

    • What is Conflict?

    • Reflect: Conflict in Your Organization

    • Reflect: Escalation

    • Stages of Escalation

    • De-escalation

    • Effective Intervention

    • Trauma and Conflict

    • Reflection: Trauma and People Who Use Drugs

    • Trauma and Conflict Escalation

    • De-escalation and Power

    • Reflect: Power Dynamics and You
  • 3

    Strategies for De-escalation

    • Reflect: Your Experience

    • Conflict Management

    • Reflect: Conflict and You

    • Self Control

    • Reflect: Your Own Triggers

    • Prevent

    • Reflect: Prevention Strategies

    • Listen

    • How to NOT Escalate

    • Reflect: During Conflict

    • Adapt

    • Reflect: Adapting

    • Think

    • Reflect: Think and Ground

    • Spatial Safety

    • Law Enforcement

    • Maintaining Personal Safety

    • After the Situation is Over
  • 4

    Practice

    • Scenarios
  • 5

    Conclusion

    • Post-Test

    • De-escalation and Conflict Management Feedback

    • De-escalation and Conflict Management Feedback

    • Conclusion

Instructor

Rae Elkasabany

MaHRTI Coordinator

Rae Elkasabany graduated from West Virginia University with a bachelor's degree in Biology and Spanish. She has six years' experience working in direct outreach harm reduction, drug policy reform advocacy, and harm reduction education through the public health nonprofit DanceSafe. Rae has also worked as a science educator for over seven years before joining the Maryland Harm Reduction Training Institute in 2020. Her favorite harm reduction topics to discuss are drug pharmacology and drug checking.